USAA INSURANCE CROOKED IN SETTLING CLAIMS

WE WERE THE VICTIMS OF HIT & RUN INVOLVING A USAA POLICY HOLDER IN SAN ANTONIO. THE POLICE WROTE THE ACCIDENT REPORT AS A HIT AND RUN, WE FAXED COPIES OF OUR REPORT & ESTIMATES TOI FIX OUR TRUCK TO THE ADJUSTOR, TASIA MADRID. TWO WKS LATER WE ARE STILL WAITING FOR A RESOLUTION. WE ALSO RECEIVED NASTY MESSAGES LEFT BY THIS ADJUSTOR REGARDING OUR GETTING MULTIPLE ESTIMATES WHEN SHE DID NOT TELL US TO DO THAT. EXTREMELY UNPROFESSIONAL & TERRIBLE CUSTOMER SERVICE. WE ARE FILING A COMPLAINT WITH THE STATE INSURANCE BOARD & WILL PROBOABLY HAVE TO HIRE AN ATTORNEY TO SUE USAA.